Courtney Nash Discusses Incident Management, Automation, and the VOID Report

In this episode, Courtney Nash, a researcher focused on system safety and failures in complex sociotechnical systems, discussed the latest edition of the VOID report. Topics covered included: incident management and the role of automation, working effectively within socio-technical systems, and the value of collecting and analyzing system metrics in the good times and the bad.

Read a transcript of this interview: https://bit.ly/3Q46y0k

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