Customer and technology transformation in local government

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Councils realise they are confronting increased customer expectations, which means a complete rethink in many cases, of the way they operate. In this podcast, Toni Jones, KPMG Local Government Lead, and Luke Heine from KPMG Enterprise discuss the findings from KPMG's and PSN's report: Customer and Technology Transformation in Local Government.

Customer and technology transformation in local government

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Business Insights from KPMG Enterprise
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