When to Fire and When to Hire for Your Law Firm with Jim and Tyson

Watch the YouTube version of this episode HEREIn this episode of the Maximum Lawyer podcast, recorded at our recent Mastermind event, Jim and Tyson tackle pressing questions from attendees about law firm management. The discussion spans from the efficacy of the firm's podcast as an internal tool, to the nitty-gritty of marketing strategies and the intricacies of employee training. A key focus is on maintaining firm operations during team members' extended leaves, with a consensus on the value of cross-training and the potential for internal growth during such times. Listen in.01:45 The best spend for marketing and the worst marketing spend03:42 Lead tracking, intake software, and CRM tools05:29 Performance evaluation and top grading 07:29 Lead response time09:40 Salesforce digital engagement package for real-time communication09:57 Client expectations and team management15:01 Handling team members' absence19:08 Strategies for managing team absence, redistributing duties, and viewing it as an opportunity for growth19:15 Utilizing team members' absence as a chance to advance and expand the firm's capabilitiesTune in to today’s episode and checkout the full show notes here.