Sur La Table’s Head of Brand Marketing on AI, Strong Leadership, and Secondhand Influence

“Get it in their hands” is Kristin Flor Perret’s (Sur La Table, Saucy) secret sauce to blending cutting-edge tech with genuine human connection. Learn how Sur La Table is futureproofing their business and blending education and connection with in-store and digital commerce on Amazon and beyond. Listen now!Dishing on Commerce and ConnectionKey takeaways:As automation increases, businesses will need to focus on offering unique, human-centric experiences that machines can’t replicateLeaders need to manage immediate operational tasks while also allocating time for strategic long-term planning to ensure future successLeaders today need to be adaptable and ready to handle change, balancing immediate business needs with long-term strategic thinking.{00:02:46} "To be a really good marketer, you have to want to understand people and why we do what we do." – Kristin Perret {00:06:17} "AI can help shortcut research, but it’s still the responsibility of humans to understand the why behind the data." – Kristin Perret {00:07:04} "We cannot replace humans with technology, and we cannot replace technology with humans." – Kristin PerretAssociated Links:Learn more about Kristin Perret, Saucy, and Sur La TableCheck out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!