199 episodes

Welcome to the Association Chat Podcast, hosted by KiKi L'Italien, a luminary in the world of association leadership and community engagement. Recognized as a trailblazer and influencer, KiKi brings her wealth of experience and insights to this unique platform, which has become a cornerstone in the association industry.

In each episode, we delve deep into the heart of associations, uncovering the latest trends, challenges, and opportunities that shape the world of organizational leadership. KiKi's thought-provoking conversations with industry leaders, innovators, and change-makers not only inspire but also provide actionable strategies and insights. Our guests come from diverse backgrounds, offering a mosaic of perspectives that enrich the understanding of what it takes to thrive in today's dynamic environment.

Association Chat Podcast is more than just a series of discussions; it's a journey into the core of what makes associations tick. We explore topics ranging from digital strategy and marketing to community building, always with an eye on how these elements interweave to create robust, resilient organizations. Whether you're a seasoned professional or new to the world of associations, this podcast is your go-to source for inspiration, education, and a sense of community.

Our tagline, "Inspiring associations and the people who run them," isn't just a catchphrase. It's a commitment to delivering content that empowers, enlightens, and elevates the association community. Join KiKi L'Italien on the Association Chat Podcast, where we're not just talking about the future of associations – we're creating it.

You can sign up for the Association Chat newsletter and other resources at www.AssociationChat.com

Association Chat Podcast KiKi L'Italien | Editor-In-Chief, Association Chat

    • Business
    • 4.4 • 19 Ratings

Welcome to the Association Chat Podcast, hosted by KiKi L'Italien, a luminary in the world of association leadership and community engagement. Recognized as a trailblazer and influencer, KiKi brings her wealth of experience and insights to this unique platform, which has become a cornerstone in the association industry.

In each episode, we delve deep into the heart of associations, uncovering the latest trends, challenges, and opportunities that shape the world of organizational leadership. KiKi's thought-provoking conversations with industry leaders, innovators, and change-makers not only inspire but also provide actionable strategies and insights. Our guests come from diverse backgrounds, offering a mosaic of perspectives that enrich the understanding of what it takes to thrive in today's dynamic environment.

Association Chat Podcast is more than just a series of discussions; it's a journey into the core of what makes associations tick. We explore topics ranging from digital strategy and marketing to community building, always with an eye on how these elements interweave to create robust, resilient organizations. Whether you're a seasoned professional or new to the world of associations, this podcast is your go-to source for inspiration, education, and a sense of community.

Our tagline, "Inspiring associations and the people who run them," isn't just a catchphrase. It's a commitment to delivering content that empowers, enlightens, and elevates the association community. Join KiKi L'Italien on the Association Chat Podcast, where we're not just talking about the future of associations – we're creating it.

You can sign up for the Association Chat newsletter and other resources at www.AssociationChat.com

    Price is Right –– Helping Associations Find Financial Resilience

    Price is Right –– Helping Associations Find Financial Resilience

    Associations need to focus on financial resilience, innovative pricing strategies, and value proposition in order to thrive in a changing landscape and ensure their existence. 00:00 📚 Associations need financial resilience and pricing aligned with value to thrive, as traditional revenue sources have shifted and competition comes from partners, not other associations. Dr. Michael Tatonetti discusses his new book "Pricing for Associations" and the proprietary framework to align pricing with value, empowering associations to thrive even in tough times. The speaker expresses gratitude for the support and friendship of the person they are speaking to, acknowledging their role in their personal and professional growth. Understanding the importance of pricing is crucial for associations, and the book was written to make this knowledge accessible and organized. Financial sustainability is crucial for associations to continue their work, as the traditional revenue sources have shifted and competition now comes from partners rather than other associations. Associations need financial resilience to continue existing and playing an important role in gatekeeping thought leadership and knowledge. Pricing should be aligned with the value and delivery of the organization's offerings, and regular assessment and data collection should inform pricing decisions. 07:08 📈 Associations are using technology and data to create innovative products, focusing on pricing and value proposition to navigate tough times and declining membership. Organizations are exploring new ways to use technology and data to create innovative products and are recalibrating their focus on current products, membership, education, and sponsorship. There are various ways to price new products, but organizations often struggle with properly conceptualizing the product and end up wasting time and resources on products that don't meet the needs or expectations of their target audience. Associations need to detach their value proposition from being about the organization and focus on new products and pricing frameworks to navigate tough times and declining membership. Understanding the value proposition and segmentation, as well as deep diving into what value is being delivered and where there are gaps, is crucial for associations to stay relevant and make decisions on what features to prioritize. The speaker discusses the importance of understanding membership tiers and pricing strategies to encourage members to upgrade to higher levels. Different organizations have different strategic objectives and it's important to define success for each project, considering factors like profit, serving more people, and increasing membership or credentialing. 16:11 📈 Associations can find financial resilience through accessible knowledge and help, regardless of budget constraints, leading to improved profitability. The speaker discusses methods for finding financial resilience for associations, including the availability of their book for free on their website. The speaker discusses the accessibility of their knowledge and the help they offer to people to find answers, even if they can't engage directly. The speaker discusses the importance of providing information to help elevate the entire association industry, regardless of budget constraints, in order to help improve profitability. Started freelancing in marketing to help organizations, but reconsidered becoming a CEO due to uncertainty of reporting to a board and transient nature of board members. The speaker had to cancel a scheduled talk on leadership at an ASA annual event due to the COVID-19 pandemic, as the topic of office complaints was no longer appropriate in the current situation. The speaker discusses how they initially resisted focusing on pricing for associations but eventually gave in due to high demand, leading to the growth of their business. 23:00 📈 Education Association professionals need

    • 58 min
    Avoidance Aftermath – Uncovering the Hidden Costs of Inaction

    Avoidance Aftermath – Uncovering the Hidden Costs of Inaction

    Avoidance and inaction in the workplace and in personal relationships can have significant negative consequences, and it is important to address and overcome these patterns in order to foster growth and psychological safety. 00:00 🔍 Avoidance and inaction have hidden costs, leading to negative assumptions, personalization, and a negative impact on relationships, but can be overcome by giving clear and respectful responses to requests.   07:10 🚫 Addressing avoidance and inaction is crucial in a team to prevent missed deadlines, lack of communication, and unnecessary stress, as well as to maintain integrity and take responsibility for commitments.   13:54 🚫 Addressing issues through open communication, holding people accountable, and aligning actions with words can prevent the hidden costs and misunderstandings of avoidance in the workplace.   19:50 🔑 Prioritize psychological safety, measure progress, set boundaries, and take ownership to avoid the hidden costs of inaction in team dynamics.   25:15 🔍 Addressing internal issues is crucial for lasting change, so face your fears, work with a trauma-informed third party, and access emotional intelligence through techniques like finger tapping and proper breathing.   30:00 🌟 Incorporate positive practices into your daily routine to counteract stress, reach out to friends, utilize coping strategies, practice deep breathing and physical movements, gain better perspective, work as a team, challenge narratives, and get back into our bodies.   33:38 🔍 Avoidance and inaction have hidden costs, including creating unsafe environments and negative effects on culture, trust, and productivity in a team or organization.   41:08 🔍 Question coaches' advice, let go of cherished ideas, and face fears to avoid the hidden costs of inaction.  

    • 45 min
    Your Secret Leadership Superpower | Zovig Garboushian

    Your Secret Leadership Superpower | Zovig Garboushian

    Think the secret to skyrocketing your leadership and team performance is all about working harder or networking more? Think again.
    In this episode of Association Chat, KiKi L'Italien teams up with executive coach Zovig Garboushian to dive deep into why the most successful leaders might just be the ones who know themselves best.
    Why It’s Time to Look Inward: Uncover why the inner game matters more than ever in today's workplace and how it can transform not just your career, but your entire team's dynamic. Transformative Practices: Discover powerful practices that can shift your thinking, actions, and feelings towards greater success and fulfillment. Mindset Mastery: Learn how to recalibrate your mindset for ease, flow, and authentic confidence, setting the stage for leadership that inspires and achieves. Interview streamed live at 2 pm ET, Tuesday, March 5, 2024, with Zovig Garboushian, who is a master of change and transitions. 
    For those looking to dive deeper, join us over at www.associationchat.com for more insights and tools to enhance your leadership journey.
    Don't forget to subscribe to the podcast and newsletter for more wisdom-packed episodes and resources that promise to elevate your association game!

    • 36 min
    A Hot Take on Trust – Do They Trust Your Association?

    A Hot Take on Trust – Do They Trust Your Association?

    In this episode of Association Chat, host KiKi L'Italie explores the complex world of trust within associations with "A Hot Take on Trust – Do They Trust Your Association?"
    Discover why trust goes beyond a binary existence and how associations can actively cultivate it among members, leadership, and broader communities. From the importance of consistency to the impact of technology on our perceptions of trust, KiKi shares what it truly means to build and maintain trust in today's rapidly evolving landscape.
    Hear a discussion about the "trust trap," where assumptions about trust can lead to complacency or misunderstanding. Learn actionable strategies for enhancing trustworthiness, from fostering transparency to embracing vulnerability, and see how these efforts can lead to stronger, more resilient associations.
    Whether you're leading an association, contributing to one, or just curious about the role of trust in organizational success, this episode offers a fresh perspective that will challenge, inform, and inspire you.
    Tune in to discover how you can transform the trust dynamics within your association, creating a culture of loyalty, engagement, and growth.

    • 31 min
    Can AI Help Make Higher Education More Equitable?

    Can AI Help Make Higher Education More Equitable?

    AI and Equitable Education...we hear alot about the harm that generative AI can cause on campuses, but can it also heal and improve equitability for higher ed? Join host KiKi L'Italien for this episode featuring insights from Charles Ansell of Complete College America, Michael Baston from Cuyahoga Community College, and Audrey Ellis, the visionary behind T3 Advisory. 
    This discussion zeroes in on the role of Generative AI in creating a more equitable education landscape within higher education.
    Tapping into the wisdom of the "Leveraging AI to Increase College Completion and Equity" playbook, our guests shed light on how AI technologies are not only reshaping the academic experience but also leveling the playing field for students from all walks of life. This episode explores how AI fosters an inclusive environment, enhances student success, and bridges longstanding gaps in educational equity.
    Moreover, we'll tackle the significant policy conversations, showcase practical AI applications in academia, and forecast how AI continues to sculpt a future where equal opportunities in education are not just a goal, but a reality.
    Tune in to uncover the pivotal role Generative AI plays in championing equitable education, marking a step forward in ensuring every student has the chance to succeed. Discover why AI in higher education is not merely a leap in technology but a leap towards hope and equal opportunities for all.
    Questions discussed


     
    How can AI be used to increase college completion and equity?  

    What are the challenges of using AI in community colleges?  

    How can associations advocate for responsible use of AI in education?  

    Where are examples of AI already being used successfully in higher education?  

    What metrics can be used to measure the impact of AI interventions?  

    • 58 min
    ASAE Launches Association Governance Institute – What is it? What happens next?

    ASAE Launches Association Governance Institute – What is it? What happens next?

    ASAE Launches Association Governance Institute – what is it and what happens next? "Charting New Horizons in Association Leadership: Paul Pomerantz Talks AGI Launch"
    Tune into Association Chat with host KiKi L'Italien as we welcome Paul Pomerantz, the force behind the new Association Governance Institute (AGI).
    In this episode, we uncover the essentials of AGI's mission.
    Discover how AGI aims to equip board members, CEOs, and staff with the tools and knowledge needed for stellar governance.
    With Paul's rich history in leading associations to new heights, he'll share valuable perspectives on building a governance framework that supports mission achievement, transparency, and stakeholder trust.
    Whether you're catching the live stream to interact with us directly or watching the replay, this episode promises a wealth of insights into how AGI will influence the future of association leadership.
     
    #Associations #AssociationChat #AssociationGovernance

    • 48 min

Customer Reviews

4.4 out of 5
19 Ratings

19 Ratings

Mike McAllen ,

Kiki Rocks

I have learned so much from Kiki over the years I just wanted to make sure I reviewed and said thank you to her! Fantastic podcast(pluse videos and chats) Thank you Kiki!

J. Barshop ,

Awesome show, highly recommend!

KiKi and her guests provide some incredibly actionable and compelling content, spotlighting the absolute best tactics and coming trends to help you effectively grow your association.

Highly recommend listening and subscribing to the Association Chat Podcast if you want the knowledge AND mindsets to stay ahead of the curve (and reach your overall business goals as a result)!

Deirdre Reid, CAE ,

One of my favorite podcasts...

...and I listen to dozens of podcasts. Whenever a new episode is released, it goes to my "play next" list. KiKi brings in fascinating and relevant guests. I love her questions and commentary--deep and real. A must-listen for the association community.

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